Last Updated: January 2025
Privacy Notice
The Refugee Healthcare Providers (RHCP) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
Information We Collect
- Name, email address, and contact information when you volunteer or donate
- Professional credentials and experience for healthcare volunteers
- Payment information processed securely through third-party processors
- IP address, browser type, and device information
- Pages visited and time spent on our website
- Referral sources and search terms used
How We Use Your Information
- To process volunteer applications and coordinate healthcare services
- To process donations and provide tax receipts
- To send updates about our programs and impact (with your consent)
- To improve our website and services
- To comply with legal obligations and reporting requirements
Data Protection & Security
We implement industry-standard security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure servers with restricted access
- Regular security audits and updates
- Staff training on data protection protocols
Your Rights
You have the following rights regarding your personal data:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data (subject to legal requirements)
- Withdrawal of consent for marketing communications
- Data portability where applicable
Third-Party Services
We use trusted third-party services to enhance our operations:
- Payment processors for secure donation handling
- Email service providers for communications
- Analytics tools to improve our website (anonymized data)
- Cloud storage providers with robust security measures
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@refugeehealthcare.org
Address: RHCP Privacy Officer
Refugee Healthcare Providers
Tirupati Mazima Mall, second floor, room 200, Ggaba Road – Kampala, Uganda
This Privacy Policy may be updated periodically. We will notify you of significant changes through our website or email communications.
Questions about this policy or your data? Contact us.